We are WinUTrips, and we are committed to protecting your privacy. This policy explains how we handle the personal data we collect through our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are WinUTrips, and we are committed to protecting your privacy. For any questions about this privacy policy, please contact us at [email protected].
2. Purpose of This Policy
This policy describes how we handle the personal data we collect through our website. By using our services, you accept this policy. Please note that it applies only to the information you provide to us. If you pass personal data to third-party services — such as payment providers or other websites — please refer to their respective privacy policies.
3. Changes to This Policy
Yes, we may change this policy from time to time. We encourage you to check this page regularly for updates. By continuing to use our service, you accept the updated policy.
4. Information We Collect
We may collect the following information about you:
- Information you provide: information you upload to our service, such as your name and contact details, the details of your transactions on our service, contact or other information you provide or authorise us to use for newsletters or other marketing activities, and your communications with us.
- Automated information about your use of our service: the Internet Protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device type and identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter into our system, your login credentials, the site from which you accessed our service, and time-stamped details of your activity, including the pages you viewed and your searches and transactions.
- Information provided by others: limited billing information passed to us by our payment provider for verification purposes, such as your name, email address, and billing address.
5. Why We Collect It
We collect this information for the following reasons:
- To take steps at your request to enter into a contract with you and/or to perform such a contract, such as sending service messages, processing payments, and fulfilling orders.
- To manage and improve our service, including by tracking usage patterns and preventing or detecting fraud or abuse.
- With your permission, to send you newsletters or other marketing materials.
- If you provide us with another person's email address as part of a "Refer a Friend" or similar offer, we may send them a referral message.
6. How Long We Keep It
We retain your personal data indefinitely. You may close your account by emailing us at the address above. Even after you close your account, we may retain some of your information where reasonably necessary for legal, regulatory, or tax reasons, to handle disputes, to prevent fraud or abuse, and/or to enforce our terms and conditions.
7. Who We Share It With
We may share your personal data with the following third-party service providers:
- Booking companies, website hosting providers, payment providers, and companies that help us send communications or monitor our website, and that provide us with e-commerce analytics and other IT services.
- Law enforcement authorities, to help combat fraud and abuse and/or to comply with legal requirements.
- Insurers and professional advisers in connection with our insurance cover or to handle legal claims.
- Prospective buyers in the event of an actual or proposed sale, merger, or business combination (including negotiations for such a sale or merger) involving all or the relevant part of our business.
9. Your Rights
In accordance with the UK GDPR and the Data Protection Act 2018, you have the following rights over your data:
- the right of access and rectification;
- the right to erasure (the "right to be forgotten");
- the right to restriction of processing;
- the right to data portability;
- the right to object, in particular to direct marketing;
- the right to withdraw your consent at any time.
You can exercise these rights by writing to us at [email protected].
10. Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us by email at [email protected].